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email National Passport Information Center
This is the only official U.S. Government website for passport information. If you have a travel emergency, please call the
National Passport Information Center to speak to a Customer Service Representative. Website for Passport Information.
- Telephone Number: 1-877-4USA-PPT (1-877-487-2778)
- TDD/TTY: 1-888-874-7793. Telephone number for customers with telecommunication devices for the hearing impaired.
- Customer Service Representatives and Operators for TDD/TTY are available Monday-Friday, 7 a.m. to midnight, Eastern Time, excluding federal holidays.
- Automated Information available 24 hours a day, 7 days a week. If you have a travel emergency, please call the Center to speak with a customer service representative. Do not e-mail.
If you have already applied for a U.S. passport and would like to check the status of your application online, click here.
If you would like to request the status of your application by email, click here.
If you would like to email the National Passport Information Center for a general question regarding passports, click here
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